Everything you need to know about our products, shipping, and orders.
Frequently asked questions
Where do you ship?
Where do you ship?
We currently ship within the United States only. Customers will be notified when international shipping becomes available.
Do you offer free shipping?
Do you offer free shipping?
Yes. We offer free standard shipping on all U.S. orders. No minimum purchase is required.
How long does order processing take?
How long does order processing take?
Orders are processed within 1–2 business days. Orders placed before 5:00 PM Eastern Standard Time (EST) are processed the same business day.
How long does shipping take?
How long does shipping take?
After processing, orders typically arrive within 3–4 business days.
The total estimated delivery time is 4–6 business days.
Will I receive a tracking number?
Will I receive a tracking number?
Yes. Once your order ships, you will receive a shipping confirmation email with tracking details. Tracking updates may take up to 24 hours to appear.
What is your return policy?
What is your return policy?
We accept returns within 30 days of delivery.
- Free return shipping
- No restocking fees
- No final sale items
- No exchanges
Please review our Return & Refund Policy for full details.
When will I receive my refund?
When will I receive my refund?
Approved refunds are issued to the original payment method within 10 business days after the returned item is received and inspected.
When will I receive my refund?
When will I receive my refund?
Approved refunds are issued to the original payment method within 10 business days after the returned item is received and inspected.
Do you offer exchanges?
Do you offer exchanges?
No. We do not offer exchanges. If you need a different item, please return the original product and place a new order.
Are your products safe to use?
Are your products safe to use?
Yes. All products are intended for general cosmetic use. We recommend reviewing product descriptions and ingredients before use.
Are your products tested on animals?
Are your products tested on animals?
We do not conduct animal testing ourselves. Testing policies may vary by manufacturer. Please refer to individual product pages for specific details.
Are your products suitable for sensitive skin?
Are your products suitable for sensitive skin?
Skin types vary. We recommend performing a patch test before full use, especially if you have sensitive or allergy-prone skin.
Where are your products made?
Where are your products made?
Our products are sourced from different manufacturers. Country of origin may vary and is listed on the product packaging or product page when available.
What should I do if I receive a damaged or incorrect product?
What should I do if I receive a damaged or incorrect product?
Please contact us as soon as possible with your order number and clear photos. We will assist you according to our Return & Refund Policy.
What payment methods do you accept?
What payment methods do you accept?
We accept secure payments through trusted payment providers available at checkout. All transactions are encrypted.