Everything you need to know about our products, shipping, and orders.

Frequently asked questions

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Where do you ship?

We currently ship within the United States only. Customers will be notified when international shipping becomes available.

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Do you offer free shipping?

Yes. We offer free standard shipping on all U.S. orders. No minimum purchase is required.

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How long does order processing take?

Orders are processed within 1–2 business days. Orders placed before 5:00 PM Eastern Standard Time (EST) are processed the same business day.

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How long does shipping take?

After processing, orders typically arrive within 3–4 business days.
The total estimated delivery time is 4–6 business days.

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Will I receive a tracking number?

Yes. Once your order ships, you will receive a shipping confirmation email with tracking details. Tracking updates may take up to 24 hours to appear.

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What is your return policy?

We accept returns within 30 days of delivery.

  • Free return shipping
  • No restocking fees
  • No final sale items
  • No exchanges

Please review our Return & Refund Policy for full details.

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When will I receive my refund?

Approved refunds are issued to the original payment method within 10 business days after the returned item is received and inspected.

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When will I receive my refund?

Approved refunds are issued to the original payment method within 10 business days after the returned item is received and inspected.

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Do you offer exchanges?

No. We do not offer exchanges. If you need a different item, please return the original product and place a new order.

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Are your products safe to use?

Yes. All products are intended for general cosmetic use. We recommend reviewing product descriptions and ingredients before use.

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Are your products tested on animals?

We do not conduct animal testing ourselves. Testing policies may vary by manufacturer. Please refer to individual product pages for specific details.

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Are your products suitable for sensitive skin?

Skin types vary. We recommend performing a patch test before full use, especially if you have sensitive or allergy-prone skin.

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Where are your products made?

Our products are sourced from different manufacturers. Country of origin may vary and is listed on the product packaging or product page when available.

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What should I do if I receive a damaged or incorrect product?

Please contact us as soon as possible with your order number and clear photos. We will assist you according to our Return & Refund Policy.

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What payment methods do you accept?

We accept secure payments through trusted payment providers available at checkout. All transactions are encrypted.